Terms of service

Welcome to our website. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

1. About Our Store

Our store specializes in fashion products, including handcrafted leather bags, shoes, clothing and related accessories.

We aim to provide carefully selected products, reliable service and a secure shopping experience for customers worldwide.

2. Use of Our Website

By using this website, you agree to:

• Provide accurate and complete information when placing an order.

• Use the website only for lawful purposes.

• Not attempt to interfere with the operation or security of our website.

• Not use our website to conduct fraudulent transactions or other unlawful activities.

We reserve the right to refuse or cancel orders that appear to involve fraudulent, unauthorized or unlawful activity.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors and specifications are accurate.

However, slight variations in color, texture, stitching, measurements or appearance may occur, particularly with handcrafted leather products and other materials.

Such minor variations are considered normal characteristics of handcrafted products and are not necessarily considered defects.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and may offer a replacement, alternative product or refund.

We reserve the right to limit quantities or discontinue products at any time without prior notice.

5. Prices and Payments

All prices displayed on our website are subject to change without prior notice.

Payment must be successfully completed before an order can be processed and shipped.

We may accept payment methods displayed at checkout, including credit cards, debit cards and other supported payment services.

For security purposes, we may conduct payment verification before processing an order.

6. Order Confirmation

After placing an order, you will receive an order confirmation by email.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to cancel or refuse an order where necessary, including in cases of suspected fraud, incorrect pricing, product availability issues or payment problems.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

7. Shipping and Delivery

We ship to selected international destinations.

Estimated delivery times are provided at checkout or on our shipping information page and may vary depending on destination, carrier, customs processing and other circumstances.

Once an order has been handed to the shipping carrier, delivery times may be affected by circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delays caused by incorrect or incomplete address information provided by the customer.

8. Customs, Duties and Taxes

Depending on the destination country, customs duties, import taxes or other charges may apply.

Where our website specifically states that duties and taxes are included or covered, we will handle such charges according to the applicable shipping arrangement.

Where duties, taxes or customs charges are not included, the customer may be responsible for applicable charges imposed by the destination country.

9. Returns and Exchanges

Returns and exchanges are subject to our Returns & Exchanges Policy.

Customers must contact our Customer Service Team and receive return authorization before sending an item back.

For returns caused by customer preference, change of mind or other reasons not caused by us, the customer may be responsible for return shipping costs.

If an item is damaged during delivery, defective, or the wrong product is sent by us, we will provide an appropriate solution in accordance with our return policy.

10. Handcrafted Products

Some of our leather bags, shoes and other products may contain handcrafted elements.

Natural leather may have variations in grain, texture, color and markings. Minor differences between products may therefore occur.

These natural characteristics are part of the individual appearance of leather products and do not necessarily indicate a manufacturing defect.

11. Intellectual Property

All content on this website, including but not limited to text, photographs, graphics, logos, product descriptions, designs and other materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish or commercially use our website content without our prior written permission.

12. Third-Party Services

Our website may use third-party services, including payment processors, shipping carriers, analytics providers and other service providers.

Your use of third-party services may also be subject to their respective terms and privacy policies.

We are not responsible for the policies or practices of independent third-party service providers.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, secure, error-free or available at all times.

We may temporarily suspend or modify the website for maintenance, updates, security or other operational reasons.

14. Limitation of Liability

To the extent permitted by applicable law, we shall not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website and placing an order, you acknowledge that your information may be processed as necessary to provide products, payment processing, shipping, customer service and other related services.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time.

Any changes will become effective when the updated Terms are published on this website.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be interpreted and applied in accordance with applicable laws.

Nothing in these Terms is intended to restrict or remove any mandatory consumer protections or statutory rights available to customers in their country or region.

18. Contact Us

If you have questions about these Terms of Service, your order or our products, please contact our Customer Service Team.

Email: lianglinwei699@gmail.com

We are happy to assist with questions regarding orders, products, shipping, returns and exchanges.